Privacy Policy

Privacy Policy

Effective Date: 10th of September 2026

1. Introduction Prague Visas s.r.o. (“Company”, “we”, “us”, or “our”) operates the website https://www.praguevisas.com (“Website”). This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

   IČO 22305645, Na Folimance 2155/15, 120 00 Praha - Vinohrady.

2. Information We Collect We collect the following personal information:

• Name
• Email address
• Phone number
• Browser type and version, referring website, and date and time of visit - only once you accept the Analytics cookie category
• Your general location (country and city), resolved from your IP address rather than stored as the address itself

3. How We Collect Data We collect data through:

• Submission forms, which are intended for scheduling a meeting or sending an enquiry
• Cookies and similar technology, only after you allow them

4. Purpose of Data Collection We use your data for:

• Scheduling meetings
• Reaching out to customers regarding their inquiries
• Website analytics and marketing improvements, only with your consent

5. Legal Basis for Processing We process your data based on:

• Contact you initiate: Responding to a form you submitted is necessary to take the steps you asked for
• Consent: For the Analytics and Advertising cookie categories, withdrawable at any time

6. Data Sharing & Third-Party Services We do not sell or share personal data with third parties. However, we use the following third-party services:

• Google Ads (only if you accept the Advertising cookie category)
• Microsoft 365 (for storing and processing emails)
• Stripe (for payment processing)

Each of these services has its own privacy policies, which we encourage you to review.

7. Data Retention We keep your personal data for up to two years after our last contact with you. If you ask us to delete it sooner, we will do so promptly.
8. Data Security We take appropriate security measures, including:

• Storing data in a secure database
• Using Microsoft 365 for secure email storage and communications
• Implementing access controls and encryption where applicable

9. User Rights (GDPR Compliance) Under the GDPR, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your data.
• Right to Restriction of Processing: Request a restriction on how we process your data.
• Right to Object: Object to data processing based on legitimate interest.
• Right to Data Portability: Request transfer of your data to another service.
• Right to Withdraw Consent: Opt-out of data processing at any time.

To exercise these rights, contact us at info@praguevisas.com.

10. Cookies & Tracking Technologies A banner on first visit asks you to choose. You can change your answer any time via Cookie settings in the footer.

• Necessary - always on. Nothing is currently stored under this category.
• Analytics - a random identifier so we can tell a returning visit from a new one, plus which pages you view and what you click. Never sold, never shared outside our own systems.
• Advertising - lets Google Ads measure whether an advert led to an enquiry or a booking. Off by default; only activated once you accept it.

11. Children’s Privacy Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify users of significant updates where required by law.
13. Contact Information For any privacy-related inquiries, please contact us at:

Prague Visas s.r.o. Na Folimance 2155/15, Vinohrady (Praha 2), 120 00 Praha Email: info@praguevisas.com